Objective

As a proven versatile worker, I am now looking to focus my skills and efforts on a challenging and motivating career in the field of Information Technology. My passion for problem-solving and systems design would lend itself to a high-demand and -energy position.

Skills Summary

• Dedicated problem solver with a strong motivation towards seeing projects from conception, through implementation, to completion. Flexible team worker with extensive task-oriented work experience.
• Proven corporate experience in design, development, deployment and support of end-to-end public e-business solutions.
• Strong communication, collaboration and leadership skills in corporate and academic group environments. Fully bilingual in both English and French.

Qualifications

Key Projects

• Corporate e-Store LAMP Webserver Management and Backup System
  • Individually deployed and tailored a full-featured eStore system, including the implementation of custom database table and call optimizations in PHP, resulting in a measured query speed increase of over 300%.
  • Researched and implemented an automated robust periodic server monitoring and backup tool using PHP and MySQL. The tool automatically delivered an importable backup image to remote servers while resolving any potential consistency issues due to the high network traffic delivered via the front-end web store.
  • The backup image generated by the tool was automatically applied after a server crash due to Christmas network traffic, resulting in a seemless database transtion, only temporary and minimal data loss, and no loss in any placed online orders.
• E-Commerce Systems Integration for Workflow Optimization
  • Independently designed and implemented a multi-modal workflow optimization infrastructure directly resulting in a service efficiency increase of 200%.
  • Leveraged a SOAP API to automate communications between an existing e-commerce fulfillment system and the Amazon.com Seller web services.
• SFXperience: Automated Theatrical Sound Scheduler
  • Collected system requirements and feature requests from local theatre group for a custom sound delivery system for theatrical productions. Designed and implemented a prototype in Visual Basic allowing for quick implementation iterations in order to converge on the final design and features required by the group's users.
  • Implemented the final sound scheduling system in Java, using the SWT API for the front-end user interface and the JavaSound API for sound processing. The underlying audio hardware was designed for the custom production quality needs of the theatre.
  • The system was designed with modularity and extensibility in mind, allowing for many minor additional features to be added, without disrupting the production schedule, since its original deployment over 8 years ago.

Work Experience

I.T. Co-ordinator (Feb 2006 - May 2008)

• Upgraded e-commerce shopping cart with new AJAX-based user interface features.
• Improved reliability of e-commerce platform with a 99% reduction in website downtime, and 300% improved response times.
• Responsible for the design and maintenance of the main e-commerce webserver and the corporate network.
• Independently implemented several business efficiency optimization systems, resulting in a 200% employee efficiency boost and improved end-user service satisfaction.

Point of Sale Manager (Sep 2007 - May 2008)

• Carrying the momentum of MenEssentials' online sales, collaborated in the launch of their pilot retail store, including selecting and implementing a full-featured electronic point-of-sale system.
• Oversaw daily operations, including staff, cashflow, product ordering, sales, and customer relations.

Equal Partner and Co-Founder (2000 - 2007)

• Focussed on technical research and lower-level implementation details for many website and custom software projects, including several custom ground-up Content Managed Websites.
• Gained experience in the business practices, customer care, and professionalism involved in the management of a small business.

Instructor (Summer 2004, Summer 2005)

• RP4K's Mission Statement: "To be the world's best at teaching game programming to kids and teens."
• Trained in and taught a variety of courses to classes of up to 4 students.
• Material involved 2-D Visual Basic all the way through to advanced mathematics and 3-D C++, as well as Java applet development.
• Applied techniques used in real video game development -- students each went home with fully-functional and customized games.

Education

Tailored Qualifications & References available upon request